We have a policy in place should a consumer have a complaint. You may fill out a complaint on our Contact Form and speak to any member of management. The complaint will be routed to the appropriate department and responded to within a few business days. An "in-person" meeting may be offered to you as well.
Every reasonable effort will be undertaken to satisfy the customer's complaint. A complaint forwarded by a State Department of Banking & Finance will be promptly reviewed and a response provided to the Department within a few weeks of the receipt of the complaint by the company.
Credit Report Issue?
You can go directly to the credit bureaus and apply for a free credit report once a year at www.annualcreditreport.com. If the complaint is about a credit report, you can dispute the inquiry by writing to Xactus. Once you receive a credit report, you can dispute transactions either by email or by phone with the contact information listed on your report.
Elio Mortgage LLC, NMLS ID 2824328. 1860 SW Fountainview Blvd, Suite 100, Suite 85, Port St. Lucie, FL 34986. (561) 818-9578. info@eliomortgage.com
Elio Mortgage LLC · NMLS ID 2824328
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